The health and wellbeing of our clients and employees has always been our highest priority. As we continue to monitor and assess the global impact of COVID-19, we have activated a series of proactive and precautionary measures at our clinic, to help limit the spread of the virus. We have been closely following the guidelines from the Public Health Agency of Canada (PHAC) and the World Health Organization (WHO), and we are continuing to assess the situation daily. Our emphasis has been on modifying our business practices to ensure the health and safety of all, while also ensuring we can continue to deliver the highest quality service to our customers.
We are Taking Action
To protect the health and safety of our people, clients, and staff, we have implemented a series of measures that will allow us to continue to serve you, while also greatly reducing the risk of illness and spread of the virus. Below are the changes we have made to date. We continue to monitor the situation and will adjust our processes in real time as we receive new information.
Intensified Cleaning: Our clinic is cleaned and sanitized regularly. Recently we have increased the frequency and intensity of those cleanings to ensure our spaces are as safe as possible.
Standard Hygiene Protocols: We continue to promote good hygiene at our offices with ongoing communications to our employees about the importance of frequent hand washing and cleaning of work surfaces. We have also increased the stock of cleaning supplies.
Events and Meetings: We have currently suspended all large events over the coming months.
Travel: All non-essential domestic and international business travel has been suspended until further notice. We are implementing self-quarantine procedures for a period of 14 days if an employee has traveled out of the country or has been in contact with someone that may be affected by the virus. The employee must also be symptom free before returning to work.
Social Distancing: We know that transmission of the virus is enhanced via hand to hand contact, so we are proactively asking our employees to avoid shaking hands with clients and other visitors to our work location. We value every customer that walks in our doors more than ever and that’s why we will be replacing handshakes with smiles and waves.
As things are changing daily, we are monitoring and adapting our business accordingly. Please don’t hesitate to contact us for any reason.